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Nankeen offer promotional code to regular/winning customers and customer can use this discount code while making a purchase during check out phase on www.nankeenstore.com. Promotional code is one time use only.
Remember you can query the status of your order at any time in My orders in the My account section. You need to registered at www.nankeenstore.com to access directly the Orders section. In this case. What is more, when your order leaves our warehouses, we will send you an e-mail.
Nankeen does not offer any refunds. You need to send us the item you wish to exchange as per our exchange policy. The customer should bear the shipping charges in such cases.
At the moment, it is not possible to cancel or change your order because we prepare your order once you confirm it on the website.
Enter your home or office address when making your purchase and we will deliver the order to your chosen destination. We offer free shipping in Pakistan on orders above PKR 2,500 and your orders will be delivered within 3 to 5 working days.


If you prefer to make payment when your order is delivered to your home address, select the Cash on delivery payment method and click on 'Confirm payment'.

If the item you like is not available in the size and color you want, you have several options:


Write us your favorite color and your size. Then enter your e-mail address and contact and we’ll send you an e-mail when the item is available once more.


Add the items you like most to your Wishlist so you don't lose sight of them. You can also add comment and share with us by clicking "Share Wishlist".

Check your e-mail to see whether we have sent you an e-mail informing you that one of the items in your order is not available. If you have not received any e-mail, write us and we will reply to you as soon as possible.
If you have received an item which is defective or different to the one purchased, we will exchange these items as per our exchange policy.
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